Legal

Biktaka Terms and Conditions — Know Your Rights and Responsibilities

These terms govern your use of the biktaka platform. Please read them carefully before creating an account or placing any bets. By registering with biktaka, you agree to everything set out below.

Last updated: January 2025  |  Effective immediately for all new and existing accounts
Key Points

What You Need to Know at a Glance

These six points summarise the most important parts of biktaka's terms. The full details follow below.

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18+ Only, No Exceptions

You must be at least 18 years old to register and use biktaka. We verify age during registration and reserve the right to request additional proof at any time. Accounts found to belong to minors will be closed immediately and any funds returned.

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One Account Per Person

Each person may hold only one biktaka account. Duplicate accounts — whether created intentionally or accidentally — will be merged or closed. Bonuses claimed across multiple accounts will be voided and the accounts may be permanently suspended.

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Deposits and Withdrawals

All transactions on biktaka are processed in BDT. Deposits are credited instantly. Withdrawals are processed within 24 hours to your registered bKash, Nagad or Rocket account. Withdrawal requests must meet the minimum threshold stated in your account settings.

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Bonus Terms Apply

All bonuses and promotions offered by biktaka come with wagering requirements and time limits. Bonuses cannot be withdrawn until the stated wagering conditions are met. Attempting to abuse bonus offers — including through multiple accounts — will result in forfeiture.

Bet Settlement Rules

Bets are settled according to the official result of the relevant governing body. In the event of a match cancellation or abandonment, biktaka's standard void rules apply. Live bets placed after an event has effectively concluded may be voided at biktaka's discretion.

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Responsible Gaming Tools

Biktaka provides deposit limits, cool-off periods and self-exclusion options to all members. These tools are available in your account settings at any time. If you feel your gambling is becoming a problem, we encourage you to use them or contact our support team immediately.

These terms and conditions apply to all users of the biktaka platform, including the website and mobile app. Reading them fully before placing your first bet is strongly recommended.

01 Acceptance of Terms

By accessing or using the biktaka platform — whether through the website at biktaka.com or through the biktaka mobile application — you confirm that you have read, understood and agreed to these terms and conditions in full. If you do not agree with any part of these terms, you must not use the biktaka platform.

These terms constitute a legally binding agreement between you and biktaka. They apply to all activities carried out through your biktaka account, including but not limited to placing bets, making deposits and withdrawals, participating in promotions and using any features of the platform.

Continuing to use biktaka after any update to these terms constitutes acceptance of the revised version. We recommend checking this page periodically for changes.

02 Eligibility

To register and use biktaka, you must meet all of the following conditions:

  • You are at least 18 years of age at the time of registration.
  • You are accessing biktaka from a jurisdiction where online betting is not prohibited by applicable law.
  • You are acting on your own behalf and not on behalf of any third party.
  • You do not already hold an active or suspended biktaka account.
  • You are not a current employee, contractor or close family member of a biktaka employee.

Biktaka reserves the right to request proof of age and identity at any point. If satisfactory documentation is not provided within a reasonable timeframe, biktaka may suspend or close the account and withhold any pending withdrawals pending verification.

Providing false information during registration — including false date of birth — is a serious breach of these terms and will result in immediate account closure and forfeiture of any balance.

03 Account Registration

Each individual may hold only one biktaka account. Registering multiple accounts — whether using different names, email addresses or phone numbers — is strictly prohibited. Biktaka uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be merged or closed without notice.

You are responsible for maintaining the confidentiality of your biktaka login credentials. Do not share your password with anyone. Biktaka will never ask for your password via email, live chat or any other channel. If you believe your account has been accessed without your authorisation, contact biktaka support immediately.

All information provided during registration must be accurate and up to date. If your contact details change, you must update them in your account settings promptly. Biktaka is not responsible for failed communications resulting from outdated account information.

  • Use a strong, unique password for your biktaka account.
  • Enable two-factor authentication where available.
  • Log out of your account when using shared or public devices.
  • Never share your account with another person, even temporarily.

04 Deposits & Withdrawals

All financial transactions on biktaka are conducted in Bangladeshi Taka (BDT). Biktaka supports deposits and withdrawals via bKash, Nagad and Rocket. These are the only accepted payment methods — biktaka does not accept cash, bank transfers or third-party payment processors not listed in your account settings.

Deposits are credited to your biktaka account instantly upon confirmation from the payment provider. If a deposit does not appear within 15 minutes, contact support with your transaction reference number and the issue will be investigated promptly.

Withdrawal requests are processed within 24 hours of submission, subject to the following conditions:

  • Your account identity verification must be complete before any withdrawal is processed.
  • The withdrawal amount must meet the minimum threshold shown in your account settings.
  • Withdrawals can only be sent to a payment account registered in your own name — third-party withdrawals are not permitted.
  • Any active bonus wagering requirements must be fulfilled before bonus-derived funds can be withdrawn.
  • Biktaka reserves the right to request additional verification documents before processing large withdrawals.

Biktaka does not charge fees on standard deposits or withdrawals. However, your mobile financial service provider may apply their own transaction charges, which are outside biktaka's control.

05 Betting Rules

All bets placed on biktaka are subject to the specific rules of the relevant sport or market, as well as the general betting rules set out here. By placing a bet, you confirm that you understand and accept the applicable rules for that market.

Bets are settled based on the official result declared by the relevant governing body — for example, the ICC for cricket, FIFA for football, or the relevant e-sports tournament organiser. In cases where no official result is available, biktaka's trading team will determine the outcome based on the best available information.

  • Once a bet is confirmed, it cannot be cancelled or amended by the member.
  • Biktaka reserves the right to void bets placed at clearly erroneous odds caused by technical or human error.
  • If a match is abandoned before the minimum required play has been completed, bets will be voided and stakes returned unless otherwise stated in the specific market rules.
  • Live bets are accepted subject to the platform's real-time data feed. Biktaka is not liable for delays in live data that may affect in-play betting decisions.
  • Maximum bet limits apply per market and per event. These limits are displayed at the time of bet placement.

Any attempt to exploit technical errors, latency in live data feeds or pricing mistakes to gain an unfair advantage is considered a breach of these terms. Biktaka reserves the right to void affected bets and suspend the relevant account.

06 Bonuses & Promotions

Biktaka offers bonuses and promotions to both new and existing members from time to time. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, minimum odds restrictions, time limits and eligible markets. These specific terms are published alongside each promotion and form part of these general terms.

General bonus rules that apply across all biktaka promotions unless otherwise stated:

  • Bonuses are credited to your account in a separate bonus balance and cannot be withdrawn until wagering requirements are met.
  • Wagering requirements must be completed within the stated time limit. Uncompleted bonuses will expire and be removed from your account automatically.
  • Only one welcome bonus is available per person, per household and per device.
  • Biktaka reserves the right to withdraw any bonus offer at any time without prior notice.
  • If biktaka determines that a bonus has been claimed in bad faith or through abuse of the promotion system, the bonus and any winnings derived from it will be voided.
  • Bonus funds cannot be used to meet the minimum deposit requirement for a subsequent bonus.

Always read the specific terms attached to each promotion before opting in. If you have questions about a bonus offer, contact biktaka support before claiming it.

07 Prohibited Conduct

The following activities are strictly prohibited on the biktaka platform. Engaging in any of these behaviours will result in account suspension or permanent closure, forfeiture of any balance, and may be reported to relevant authorities where applicable.

  • Using automated software, bots or scripts to place bets or interact with the platform.
  • Colluding with other members to manipulate bet outcomes or exploit promotions.
  • Providing false identity information or impersonating another person.
  • Attempting to launder money or use biktaka for any illegal financial activity.
  • Exploiting software bugs, pricing errors or data feed delays for financial gain.
  • Registering multiple accounts to claim bonuses more than once.
  • Sharing account access with another person or allowing a third party to operate your account.
  • Using a VPN or proxy to circumvent geographic restrictions or account-level restrictions.
  • Engaging in match-fixing or any activity that compromises the integrity of a sporting event.

Biktaka actively monitors accounts for suspicious activity. If your account is flagged, it may be temporarily restricted while an investigation is conducted. Biktaka will not be liable for any inconvenience caused during a legitimate investigation.

08 Responsible Gaming

Biktaka is committed to promoting responsible gambling. We believe that betting should be an enjoyable form of entertainment, and we take seriously our responsibility to help members who may be experiencing difficulties related to gambling.

The following tools are available to all biktaka members at no cost and can be activated at any time through your account settings:

  • Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit into your biktaka account.
  • Loss Limits: Restrict the maximum amount you can lose within a defined period.
  • Cool-Off Period: Temporarily suspend your account for a period of your choosing — from 24 hours up to 6 weeks.
  • Self-Exclusion: Permanently close your account and prevent re-registration for a minimum of 6 months.
  • Reality Checks: Receive periodic reminders of how long you have been active in a session.

If you are concerned about your gambling habits or those of someone you know, please visit the Responsible Gaming section of the biktaka website for further guidance and support resources.

09 Intellectual Property

All content on the biktaka platform — including but not limited to the logo, design, text, graphics, software, data feeds and odds — is the intellectual property of biktaka or its licensed partners. You may not copy, reproduce, distribute or create derivative works from any biktaka content without prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the biktaka platform for personal, non-commercial purposes only. This licence does not include the right to scrape data, reverse-engineer any part of the platform, or use biktaka content for any commercial purpose.

10 Limitation of Liability

Biktaka provides its platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate and reliable, we cannot guarantee uninterrupted access or the complete absence of errors.

  • Biktaka is not liable for losses arising from platform downtime, technical errors or data feed inaccuracies beyond our reasonable control.
  • Biktaka is not responsible for any loss of profits, loss of opportunity or indirect damages arising from your use of the platform.
  • Our total liability to you in connection with any single incident shall not exceed the amount you deposited in the 30 days preceding that incident.
  • Nothing in these terms limits biktaka's liability for fraud, gross negligence or any liability that cannot be excluded by law.

Betting involves financial risk. Never bet more than you can afford to lose. Biktaka is not responsible for gambling losses incurred through normal use of the platform.

11 Privacy

Biktaka collects and processes personal data in accordance with its Privacy Policy. By registering with biktaka, you consent to the collection and use of your personal information as described in that policy. The Privacy Policy is available at biktaka.com/privacy-policy and forms part of these terms.

Biktaka will never sell your personal data to third parties. Your information is used solely for the purposes of operating your account, processing transactions, complying with legal obligations and improving the platform experience.

12 Changes to Terms

Biktaka reserves the right to update or amend these terms and conditions at any time. When material changes are made, we will notify registered members via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

Continued use of the biktaka platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.

13 Contact Us

If you have any questions about these terms and conditions, or if you need clarification on any point before registering or placing a bet, please reach out to the biktaka support team. We're available 24 hours a day, 7 days a week.

For issues related to responsible gaming, account restrictions or self-exclusion, please visit our Responsible Gaming page for dedicated guidance and support options.

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